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Effective August 1, 2024: ReStore Donation Pick-ups will be available Monday - Wednesday 9AM-3PM. Donation Drop-offs are accepted Thursday - Sunday 10AM-5PM during ReStore Shopping Hours.
Donation drop-off accepted at our store during:
Tuesday - Saturday 10 AM - 5PM
We will provide a receipt for your donated items.
If you are unable to transport a large donation, we offer a pick up service in the Comal County area!
Due to high volume of requests, we are currently 3 - 4 weeks out for donation pick-ups. If you need items picked up sooner, please let us know in the Comments/Notes section below.
Please see the list of donation items we do not accept to ensure your donation qualifies for this service. Pick-ups are scheduled on a first-come-first-serve basis based on the submission of requests. Our ReStore & Facilities Manager will contact you by email to schedule a specific date for pick-up service within 24 to 72 business hours. *Due to our policy restrictions, we cannot enter residences or retrieve items that necessitate navigating stairs. Our staff does not assemble or disassemble items to be donated. Please secure outside animals during your scheduled pick-up for the safety of our staff, donors, and donors' pets.*
Please be advised we reserve the right to refuse any items that do not meet our donation guidelines. For a complete list of our ReStore FAQs Click Here. If you have any questions about donating, please email restore@comalhabitat.org or call (830) 625-7005.
The option to make a monetary donation will be in your confirmation email once the form has been submitted. This gift is completely voluntary and goes directly to cover the cost of gas to and from our donors' homes.
Due to our ReStore policies, we are unable to accept the following items:
- Anything broken, damaged or missing parts
- Used Mattresses (unless new and still wrapped in original packaging)
- Furniture in poor condition (rips, pet hair, stains)
- Unframed glass
- Dishwashers
- Blinds (unless cordless)
- Food
- Clothing
- Lumber or plywood less than 4 feet in length - must be nail-free
- Opened/used paint
- Chemicals (unless new and unopened)
- Non-working appliances
- Waterbeds & bedding
- Tires
- Batteries
- Un-framed mirrors
- Headboards (unless with full set)
- Used toilets
- Carpet (unless new and still in original packaging)
- TVs- projection or box. (flat screens are acceptable)
- Pianos and Organs
- Gas-powered appliances (unless new, never used)
- Gas-powered machinery
- Entertainment Centers- specific to hold projection tv's
*NOTE*
We may temporarily refuse some items below due to our ReStore being overstocked.
- We are unable to accept office executive desks.
- Entertainment Centers 5 years and older. Unless made specifically for flat-screen televisions.